Terms & Conditions
Online Coaching Terms
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Online coaching clients agree to complete assigned workouts, check-ins, and progress reports.
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Program access is tied to active payment; missed or failed payments may result in suspension of service.
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Because programs are custom-built, no partial refunds are issued once programming has been delivered.
Communication & Conduct
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Clients must communicate scheduling, payment, or health changes via text, email, or client app.
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Eden’s Peak reserves the right to terminate services for inappropriate behavior, repeated no-shows, or unsafe conduct — with no refund.
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Respectful, professional interaction is expected from both trainer and client at all times.
What to include in the T&C document
To learn more about this, check out our article “Creating a Terms and Conditions Policy”.