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Terms & Conditions

Online Coaching Terms

  • Online coaching clients agree to complete assigned workouts, check-ins, and progress reports.

  • Program access is tied to active payment; missed or failed payments may result in suspension of service.

  • Because programs are custom-built, no partial refunds are issued once programming has been delivered.

Communication & Conduct

  • Clients must communicate scheduling, payment, or health changes via text, email, or client app.

  • Eden’s Peak reserves the right to terminate services for inappropriate behavior, repeated no-shows, or unsafe conduct — with no refund.

  • Respectful, professional interaction is expected from both trainer and client at all times.

What to include in the T&C document

To learn more about this, check out our article “Creating a Terms and Conditions Policy”.

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