Refund Policy

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A. General Policy

Eden’s Peak Mobile Fitness maintains a no-refund policy for all services once payment has been processed. This includes:

• Monthly memberships

• Session packages

• Nutrition or online coaching plans

This policy ensures commitment to the training process and the trainer’s reserved time.

B. Exceptions

Refunds may only be granted under the following conditions:

1. Medical Ineligibility: A physician’s written statement verifying the client cannot participate for medical reasons.

2. Trainer Cancellation: Eden’s Peak must cancel a service permanently and cannot provide a suitable replacement or reschedule.

3. Duplicate Charge: Verified billing error.

Approved refunds are processed to the original payment method within 7–10 business days.